Employees who get a new phone or tablet must reset the Authenticator app. Reset functionality finds the administrator/general manager under system accesses on the employee card.
NB! When resetting, you may want to delete the original entry from the authentication app before one reconfigures it.
Microsoft Authenticator: Tap on “Mentorplus”, select the gear and remove account
Google Authenticator: Drag “Mentorplus” to the left of delete.
Read more about setting up authentication app here:
support.mentorpluss.no/en/hjelp-personal/kom-i-gang-med-tofaktor
